If you’re in the process of getting quotes on a dumpster service, you are probably starting to realize that some companies don’t seem to understand their own business. Likely, these aren’t actual dumpster rental services but dumpster brokers. While these companies are not necessarily all bad, there are many unknowns when dealing with them. This could cause your home renovation or clean out project to be delayed or cost significantly more than planned.
Read on to learn why you should avoid dumpster brokers whenever possible.
Let’s get straight into the negatives of using a dumpster broker to get a roll-off for your project plans.
This is probably one of the most frustrating aspects of dealing with a dumpster broker. Not knowing who is delivering your roll-off, or even being able to contact them, rarely leads to a good rental experience. Brokers don’t hand out direct information because they want to ensure they get their fee out of the purchase price.
That’s right, you’ll end up paying more when going through a dumpster broker. That extra fee they get out of the purchase price is the reason why. They are operating as the coordinator of your dumpster service needs, and they get paid by charging slightly more than the company they send would do without them.
Unless you outright ask a dumpster broker if they have their own dumpsters onsite, you may never know if you are dealing with a legitimate dumpster rental company or not. Brokers don’t usually make it known that they’re not an actual service provider with their own fleet.
Another big complaint customers make about dumpster brokers is that they never have answers for industry-specific questions. For example, what can or cannot go into a dumpster according to your local laws? A broker might have a cheat sheet for federal law, but only a local company familiar with your city and state will know about local law.
If you are operating on a tight budget, dumpster brokers are not the way to go regarding both cost and service experience. Working with a local company that has its own fleet of bins, like Bin There Dump That, means you aren’t paying extra fees for a broker scheduling your dumpster.
No, we are not. While we do offer a centralized customer service number to call, our company has individually owned franchises around your area. You can contact your local Bin There Dump That branch directly, and our helpful team will be glad to help you.
Bin There Dump That provides a customer experience that can’t be matched by third-party brokers that don’t even know your community or care about your emergency. Many times we can deliver on the same day or within 24 hours! Call our northern Atlanta area office at (770) 932-2838 or contact us online for more information today. Check out our blog for additional tips and tricks to maximize the benefits of your dumpster rental experience!
Remember to use Bin There Dump That for all your dumpster needs.